Sectors
Hard Facilities Management for
Hospitality, Leisure & Tourism in
London & Kent

Tailored PPM services for your hotel, restaurant or public attraction
In the hospitality, leisure, and tourism sectors, hard FM planned preventative maintenance (PPM) delivery protects guest experience, safety, and the commercial performance of venues that operate around the clock.
Â
PPM programmes typically cover HVAC, kitchen extraction and catering equipment, pool and spa plant, fire and life safety systems, and guest-facing mechanical and electrical infrastructure, all delivered in line with the Regulatory Reform (Fire Safety) Order 2005 and relevant Health and Safety Executive (HSE) guidance.
Â
Maintenance scheduling must work around peak trading periods and guest occupancy to minimise disruption to the customer experience.
Â
A proactive PPM strategy reduces the risk of reactive breakdowns during critical trading windows, protecting both brand reputation and revenue while ensuring a safe, comfortable environment for guests and staff.
What we cover
Guests notice when things go wrong, and they remember it. Ironhawk delivers hard facilities management for hotels, restaurants, pubs, leisure centres and visitor attractions across London and Kent, with planned preventative maintenance (PPM) timed around your busiest periods.

-
Air conditioning servicing and F-gas logs for guest comfort
-
Gas safety certificates, including commercial kitchens and catering equipment
-
EICRs and fixed wire testing
-
Legionella risk assessments and ACoP L8 water hygiene, including pools, spas and showers
-
Fire risk assessments, fire alarms, emergency lighting and fire door inspections
-
Out-of-hours remedials and repairs where trading allows
Staying compliant
Venues open to the public must comply with the Regulatory Reform (Fire Safety) Order 2005, and those with sleeping accommodation face higher fire safety expectations. The Health and Safety at Work etc. Act 1974 and HSE legionella guidance apply to hot and cold water systems, which tend to be complex in hospitality settings. We keep records current for your insurer, licensing authority and inspectors.
Talk to us
To find out how Ironhawk can support your hospitality, leisure or tourism business with reliable hard FM that respects your trading environment, please contact our team.