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Sectors

Hard Facilities Management for 
Residential and Commercial Managing Agents
in London & Kent

Tailored PPM services for your multi-site portfolios

For managing agents overseeing diverse property portfolios, hard FM planned preventative maintenance (PPM) delivery provides the compliance assurance and operational consistency needed to meet obligations to landlords, freeholders, and occupiers across multiple sites.

 

PPM programmes typically span HVAC, mechanical and electrical systems, fire and life safety equipment, and common area infrastructure, delivered in line with the Regulatory Reform (Fire Safety) Order 2005 and Health and Safety at Work etc. Act 1974, alongside RICS service charge and estate management guidance.

 

Given the breadth of a managing agent's portfolio, centralised CAFM reporting is essential for consistent compliance tracking, budget forecasting, and clear communication with clients and leaseholders.

 

Reliable PPM delivery strengthens the managing agent's own service proposition, reducing risk exposure while supporting the long-term condition of the assets under their management.

What we cover

Managing agents are answerable to freeholders, directors, leaseholders and tenants, often all at once. Ironhawk delivers hard facilities management for residential and commercial managing agents across London and Kent, from leasehold blocks and estates to multi-let offices, retail parks and industrial units. Our planned preventative maintenance (PPM) and clear communication keep your portfolio compliant and your clients informed.

Staying compliant

  • Gas safety certificates and communal boiler servicing

  • EICRs and fixed wire testing for communal areas and landlord supplies

  • Air conditioning servicing and F-gas logs

  • Legionella risk assessments and ACoP L8 water hygiene, including communal tanks and hot water systems

  • Fire risk assessments, fire alarms, emergency lighting and fire door inspections

  • Remedials and repairs, quoted clearly so they are easy to explain to clients

Talk to us

Managing agents help duty holders meet the Regulatory Reform (Fire Safety) Order 2005 and the Health and Safety at Work etc. Act 1974, whether the building is a block of flats or a multi-let commercial property.

 

Residential: For multi-occupied residential buildings, the Fire Safety (England) Regulations 2022 apply, and the Building Safety Act 2022 adds further obligations for higher-risk buildings. Where works are chargeable to leaseholders, you may also need to follow the consultation requirements under section 20 of the Landlord and Tenant Act 1985.

 

Commercial: For commercial portfolios, the focus is on clear service charge accounting, landlord and tenant responsibilities under the lease, and keeping common parts and shared plant safe and well maintained. RICS guidance on service charges in commercial property expects transparency, and our itemised quotes and records support that.

 

Either way, we provide the quotes, specifications and certificates you need to keep service charge spending transparent and your files audit-ready.

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If you’re looking for a dependable hard FM partner to support your residential and commercial portfolio, we’d be pleased to discuss how Ironhawk can help. Please get in touch with our team.

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